Stress, Compassion Fatigue and Burnout Handling in Veterinary Practice
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Stress, Compassion Fatigue and Burnout Handling in Veterinary Practice

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There is a need to publicize the syndromes occurring in veterinary personnel due to work-related stress. Vets are apathetic or leaving the profession. It is vital for their emotional health that they know about these syndromes and the importance of seeking help early on. The up-to-date compilation of studies gives a clinical and human vision of these challenges based on the authors’ experience.

Patricia Smith

Patricia Smith is the founder of the Compassion Fatigue Awareness Project©. As a certified Compassion Fatigue Specialist, she has been writing, speaking and facilitating workshops on the subject throughout the USA for the past 20 years. As the training and development manager for Humane Society Silicon Valley, she created a shelter-wide compassion fatigue training that led to consulting and training nationwide for American Humane.

With a background in journalism, she was a correspondent for the San Jose Mercury News for 20 years, and has written a number of training manuals and books on the subject of compassion fatigue. Her book To Weep for a Stranger: Compassion Fatigue in Caregiving received the 2010 Pinnacle Book Achievement Award presented by the North America Bookseller’s Exchange. Patricia is also the recipient of the “Excellence in Writing Award,” presented by the National League of American Pen Women. As program director at Ronald McDonald House at Stanford, she received the 2005 “Best Bets” award for its “Healing Arts” program.

Additionally, in 2012 and 2013, she was named a Whiteley Scholar, which provides a writing/study grant funded through the Helen R. Whiteley Foundation at the University of Washington in Seattle, Washington. As a consultant for the American Society for the Prevention of Cruelty to Animals (ASPCA) in New York City, she assisted in creating and rolling out a nationwide compassion fatigue program for their 800-plus employees.

In September 2016, Patricia presented a TEDx talk entitled: “Navigating the Path to Wellness: Compassion Fatigue in Caregiving”.

Inmaculada Pérez Madrigal

Inmaculada Pérez Madrigal obtained her degree in veterinary medicine from the University of Córdoba (Spain) in 1992 and a Master’s Degree in Management of Manufacturing and Service Companies from the Spanish National Distance Learning University (UNED) in 2002. She also earned a diploma in veterinary acupuncture in 2009.

She is a member of numerous veterinary business associations such as the Spanish Association of Veterinary Management (Agesvet), the Cádiz Veterinary Business Association (AEVECCA), the Spanish Veterinary Business Corporation (CEVE), and the Spanish Small Animal Veterinary Association (AVEPA). She works as a small animal clinician and veterinary clinic manager.

Her interests have led her into the world of veterinary clinic management and neuromarketing for veterinary companies, a subject about which she has coauthored a book. Her interest in sociology and psychology have driven her to write this new book in collaboration with Patricia Smith.

1. Introduction to work-related stress syndromes and how they arise in the veterinary sector

2. How these syndromes affect the company and personnel

Psychosocial factors

Company-specific characteristics that affect worker stress

Psychosocial consequences of monotonous work

Indicators of work-related stress in the company

Wellbeing at work and self-efficacy

3. Understanding stress, burnout, and compassion fatigue in the veterinary profession

What is stress?

What is burnout?

What is compassion fatigue?

4. Vicarious trauma or vicarious traumatization

Signs and symptoms associated with vicarious trauma

Working on empathy

Balancing systems

Clarity of thought and common sense

5. Relationship between fatigue syndromes in human and veterinary medicine

Is there a parallel between human medicine and veterinary medicine with respect to fatigue syndromes?

Auxiliary veterinary personnel

What are toxic work environments and toxic companies?

Some empirical studies and data

6. Ethics, morals, and values in animal care


The ethical dilemma

Strategies for reducing ethical tensions

Taboos in the veterinary profession

Documents that minimize the number of ethical dilemmas

7. Ten best practices to support staff and colleagues in veterinary practice

Ten best practices to help jumpstart the project

Compassion satisfaction is a best practice

8. How to deal with euthanasia and its emotional impact on veterinary clinic personnel

What is euthanasia?

How does euthanasia affect veterinary staff?

How do adults go through the grieving process?

Grief in children

How to deliver bad news to the owner: Buckman’s 6-step protocol

When to opt for euthanasia

Communication with the team

Future needs

9. Loss, grief, and suicide in veterinary medicine




Best practices for organizational grieving

Best practices for individual grieving

10. Incorporating integrated wellness and standards of self-care in veterinarians and staff

11. Self-evaluation to measure levels of stress, burnout, and compassion fatigue

The Professional Quality of Life (ProQOL) self-test

The Secondary Traumatic Stress Informed Organization Assessment (STSI-OA)

Onsite debriefings

Additional testing

12. Next steps: achieving and sustaining wellness in the veterinary profession

  • Autor/es Inmaculada Pérez Madrigal, Patricia Smith
  • Fecha de edición enero 2020
  • Nº Páginas 152
  • Encuadernación Tapa dura
  • Tamaño 17 X 24
  • Idioma Inglés

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